Posts Tagged ‘ bad debt ’

If you are being overwhelmed with phone calls from debt collectors demanding money, and advertisements that blare “get out of debt now,” debt settlement and debt consolidation firms might be looking pretty good right now. With debt settlement and consolidation centers, you merge your debts and pay a portion of the total. However, many of these firms might be just too good to be true.

Any debt consolidation place that seeks to satisfy your debt for “cents on the dollar” should be considered dubious. After all, it is improbable to make and keep a promise like that without being educated on the details of how long you have owed the money, how much money you owe, and to which creditors. These debt consolidation companies aren’t aware of your past payment history. They don’t know what creditor you owe. Also, each person has different assets that can be used to satisfy their own debts. You can never make such a blanket statement.

Debt settlement centers that pledge that you will be debt free in three months should also be taken with a grain of salt. Again, the company is unaware of how much you owe, or who you owe it to. Additionally, some obligations, such as student loans, child support and back taxes cannot be settled in a debt settlement plan.

Businesses that say that you can’t get their assistance without paying an upfront fee or deposit might be less than reputable. While some debt consolidation companies might accept an upfront fee of as little as fifty dollars, typically, the debtor pays the debt settlement company a piece of the debt owed, often fifteen percent, for negotiating the debt.

Generally, the firm will figure out a payment between you and the businesses and people you know and will amass enough money to make that payment. The debt settlement company will hold on to the money until you reach the settlement amount.

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If your business is handling its own debt collection methods internally, then you already know the need to send out demand letters to non-paying clients that arise from time to time.

Most businesses prefer to use the “gentle” approach by sending a friendly reminder. The hope is that the customer may have simply forgotten about owing the bill, and that this reminder will help them to remember.

These are often effective, but they can be improved by learning some tips to help you write a better demand letter. This can help make customers want to pay you sooner, as opposed to later.

1. Wording That Is Professional

Your demand letters should never contain any harassing, threatening or abusive language. Nor should it even imply threats. Some customers might become defensive if they perceive they’re being threatened. Whether or not you meant to threaten, if interpreted as such, it can result in possible legal retaliation. At the very least, it will not put them in the mood to want to pay you.

Your demand or collection letters should stay on point, and clearly communicate that the customer owes an unpaid debt, and encourage them to pay. This is often incentive enough to get your customer to pay.

2. Be Accurate

The demand letter should state the exact amount that is past due, and when payment was due. You can also remind them of the services or products purchased. Keep your letters to the point and succinct.

3. Payment Plan

Some customers may avoid all contact with you, possibly out of embarrassment to admit they’re going through financial straits. A payment plan offered to them might be more financially feasible, with smaller payments.

They could become more cooperative after being offered payment arrangements, because smaller payments are less financially stressful.

4. Penalty Fees

Some business owners may find that mentioning the prospect of adding a penalty fee on top of any seriously delinquent accounts can become effective. Throughout your demand letter, point out that if an account remains unpaid for a further 14 or 28 days, then the account may incur a penalty fee. Many people will suddenly find enough money to pay their debt rather than face an extra cost on top of the amount they already owe.

By receiving smaller payments over time to your business, you can increase the cash flow by following these suggestions. At the same time, you’re encouraging your delinquent customers to pay their past due bills.

If you’re handling your own debt collections and writing your own demand letters, you cannot imply that a debt collection agency is involved in the collecting.

You should also be careful not to use wording that can imply a threat of any form, nor can you use any form of deception in your letters. This means you may not imply that the customer could be facing legal action or that you’re working with a government department to recover debt. You’re also not allowed to imply the threat of garnishing a customer’s wages to recover debt.

It is also a federal violation to make your demand letters appear to look as if they came from any federal or state agency, or from a court.

Use a professional tone in your writing, using your own regular business stationary. Generally, you should send two demand letters, spaced about 30 days apart. If these aren’t proving to be successful, perhaps it may be time to think of alternative debt collection methods, including hiring outside collection agencies to help you with your collections.

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There are loads of individuals people throughout society stressed out about their lack of money at this present time even although we are months out of recession officially at least.

The money earned by fairly substantial numbers of the public is lower now than it was at the start of 2007 with many employers reducing the number of hours worked by their work force.

There are not many who do not live up to their incomes no matter how low or high this income happens to be..

Some are very careful about saving some of their income and have money at their back to live through bad financial times, but this is not average.

It was not possible for anyone to think what would happen to the economy so totally suddenly and with no warning.

The general public were caught unawares with little savings behind them to weather the bad times. No one could have fore seen out of the blue with little money behind them to see them through until the economy of the country and their own economy became more settled and calm.

As they had lived up to their incomes and had taken out hire purchase agreements to buy car, credit cards to pay for the good holidays, they are now having difficulty coping in living on half the income they had previously.

These same people now earn 60,000 each year, which may appear to b a good salary sum, but they were used to twice that and lived up to twice that..

Money worries are a terrible thing but help is at hand in the form of debt consolidation, debt advice, and debt solutions.

He will have given people like you, the debt advice they need to get rid of or at least find a debt solution to help solve the worries and for homeowners it may be secured loansor remortgages

The correct debt advice will set help you to become debt free debt and once you are debt free because of debt consolidation your debt will lift from your shoulders. Homeowners in this state of debt may well find a remortgage to be the answer.

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Successful debt collection strategies begin with a procedural implementation long before a bill is overdue. Determining policies related to collecting on defaulted payments is essential to the foundation of the company, and all policies should be disclosed in the terms of service shared with clients, right alongside sales information and procedures.

All debt collection should appear in writing for the client, just as any other contractual agreements are represented in paperwork. This helps to define the company’s strategy and makes sure all debt collection efforts are justified in the eyes of the client. This improves return on debt collection efforts in the future.

To ensure the greatest benefit by maintaining a good, healthy relationship with the customer, a business may also consider implementing a goodwill collection call policy. This is a call that is made before the terms of the sale expire and the debt becomes overdue. This helps with quality assurance for the company, verifying invoicing and documentation are correct, as well as a good faith reminder to the client.

Of course, once payments are overdue, it is essential to take immediate action toward debt collection. Severely delinquent accounts are harder to collect on and only serve to weigh down the financial records. The best way to assure rapid success of debt collection is to classify each delinquent account based on its circumstances.

For example, pursuit of traditionally slow paying accounts should be handled differently than those that are newly delinquent or those that have a high overdue balance (set a threshold for this classification). For each type of defaulted payment, a separate debt collection process should be followed to ensure greatest success rates.

Start by outlining a time frame for each type of account, determining at what point which debt collection actions should take place. Categorizing, for example, extremely high debt (based on a threshold set from the start) as high risk and pursuing it with determination will help to recover greater sums more swiftly, especially if payment plans are offered to collect the overdue sum. However, the same results would not be achieved on a slow paying account, which could be suspended until the payment is completed in order to achieve remittance.

Placing greater focus on newer accounts for debt collection can assist in clearing unpaid debt. Pursuing these clients quickly can assist in recovering funds, and because these newer clients have not been a part of the financial basis of the company for a long time, canceling their credit accounts will reduce the number of delinquent payments going forward without creating a void in the company bank account.

Knowledge of each classification of delinquent debt and how to properly pursue the collection of that debt is the most important part of generating the cash flow you need to recover delinquent debt. Having your strategies for debt collection outlined prior to the necessity of pursuing delinquent accounts aids in quicker and more successful recovery of debt.

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Financial burdens facing businesses today are often related to the ever-increasing delinquent debt that can be contributed to today’s tough economy. Because of the need to maintain a positive cash flow, this business debt collection is a major financial focus.

Business debt collection poses difficulty for most companies due to the need for dedicated pursuit. The time and money required are typically used to maintain current business projects and avoid the looming threat of bankruptcy. A cost-effective alternative for business debt collection is to employ a commercial collection agency. Removing the delinquent debt from the financial books is essential because, the longer it remains, the more of a negative impact it will have on a company’s bottom line.

Business finances are often tied up in necessary expenses, such as expansion and investment. Little or no cash can be spared in the pursuit of delinquent debt, and turning to commercial agencies for assistance in business debt collection can potentially save a large percentage of funds, depending upon the size of the company and the amount of delinquent debt.

Most business owners are unaware that, with the use of a commercial agency, the cost of recovering unpaid debt can be far lower than the cost of expanding business horizons or investing in new marketing strategies to increase business and cash flow. Concentrating on recovering funds already owed your company can aid in saving a great deal of money.

Keep in mind that, by recovering the money owed by delinquent clients, your business can further fund other projects, not needing to take out business loans to further the growth of the company or count on new forms of income to do so. However, most businesses don’t have the internal experience to efficiently pursue delinquent debt, which is why it is such a drain.

By contrast, commercial collectors are well versed in the rules and regulations of business debt collection, with agents skilled in all aspects of the process, including negotiation procedures. Partnering with these experienced agencies can lead to the recovery of a vast majority of outstanding debt for a business.

Businesses also face severe consequences when dealing with difficult clients who owe money, as negative exposure can lead to a lack of business. Maintaining credibility in the press is essential to prosperity in business. When outsourcing business debt collection to an experienced agency, this doesn’t reflect on the company in a negative light.

Outsourcing business debt collection to commercial agencies is a smart investment, helping to improve cash flow for other projects within the business while also maintaining a good reputation in the business market so that the company’s bottom line isn’t affected by negative publicity.

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Saturday, May 14th, 2011

When your business is faced with the burden of debt collection from delinquent customers, the question that arises again and again is how does one go about collecting debt? As all businesses have to deal with accounts receivable and cash flow issues, the answer to this question needs to be addressed sooner rather than later.

Most companies are strapped to find the extra time, resources and energy necessary to go about the exhaustive work needed for debt collection. As recent laws have changed affecting how creditors can go after delinquent debtors, this has become even more important.

Below are 3 important tips that address how to collect a debt:

1. Have Clear Internal Debt Recovery Policies

As the business owner, you are the most invested and familiar with your customers, as well as how unpaid debts affect your business negatively. Because of your unique customer relationship, it is important to consider the debt collection process at the beginning of the relationship, before a problem arises.

For instance, its very important to have a clearly written policy in your customer application or agreement. This needs to include when payment is expected, any added late fees, additional charges, such as the cost of collections should an account have to be turned over to a collection agency.

Check with your attorney, as in many states the cost of collections can be passed onto the debtor, but only if it is included in the original signed customer agreement or application. This language is necessary in order to be legal. Again, speak with your attorney.

It is also critical to have clear and consistent in house debt collection procedures. Whoever is responsible for collections within your company needs to know when statements are to be mailed, reminder letters sent, as well as phone calls. In order to be successful, these policies have to be kept consistently.

2. When To Outsource To Third Party Collection Agencies

If done methodically, you can see some success in your recovery efforts. The bigger question you need to ask yourself is whether the time and money costs to your business is worth doing it yourself? You could find that the amount of time, money and other resources allocated to internal debt collection too cost prohibitive. In which case, you might consider outsourcing to third party debt collection agencies.

Some advantages for outsourcing include focusing on your business and letting another specialized business handle collections, not to mention less frustration for you. Collection agencies act on your behalf, and they’re far more experienced in dealing with debtors and collecting successfully.

3. Consider Hiring A Collections Attorney

You might also consider hiring a debt recovery attorney. Collection agencies typically send written demand letters and/or phone calls. Attorneys typically have more legal tools at their disposal, including the ability to file judgments against a debtor. It should be known also that attorneys are usually more expensive to retain than hiring a collection agency.

At the end of the day, how you decide to collect your debt is yours to make. This choice should be made with costs, time and resources in mind.

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The debt collection statute of limitations pertains to the length of time debt collection agencies may continue to pursue overdue debts. Effectively this means that unpaid debts do have an expiry date, after which time collection agencies are no longer allowed to pursue for payment.

The period of time that may elapse for collecting a debt differs from state to state, but it shouldn’t be confused with the credit reporting time limit. These are distinctly separate and different issues.

Debt Recovery Statute Of Limitations Time Period

Bear in mind that the debt collection statute of limitations time period starts from the last date of reported activity on the account. This is the date that is shown on your credit report. Note also that this differs from the date that the account became overdue.

Account activity can include making a payment, entering a payment arrangement or agreement, and even promising to make a payment.

For example, should a customer elect to make a partial payment, this can effectively reset the time frame back to zero on the day payment is made. Debtors who intend to avoid paying their bills altogether may avoid making any contact whatsoever. These delinquent customers know that by letting the debt collection statute of limitations clock run out, then the window of opportunity for collecting the debt has passed.

How Can The Debt Collection Statute Of Limitations Help Business Owners?

Once business owners understand a little about how the debt collection statute of limitations can work, they can begin to use the rules in their own favor to help collection strategies.

Understanding that encouraging delinquent clients to make partial payments or even enter into payment agreements can begin the statute of limitations time frame over again from zero can be a way to increase the amount of time you have to collect overdue debts.

This can prove to be a catalyst for business owners to take action and rethink their delinquent accounts. When it is known that you have a limited time period to collect unpaid debts, you may review and reconsider your debt collection strategies. You might even opt to hire an outside collection agency to help with recouping your debts sooner rather than later.

What Is Covered Under The Debt Collection Statute Of Limitations?

Excluded debts not covered under the debt collection statute of limitations include federal and state income taxes, child support, and federal student loans. Regardless of the amount of time that has passed, there is no expiration date to prevent collecting these types of accounts.

However, most other types of credit agreements are covered. If you’re in any doubt about how the debt collection statute of limitations may affect your own debt collection strategies then it’s important that you contact third party collection agencies to help you navigate through your rights.

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Effective debt collection techniques are necessary for any business, regardless of the economic climate. Knowing how to get your customers to pay their past due debts on time will increase your cash flow. After all, running a business, you have your own debts to pay. Absent an adequate cash flow, you risk falling behind on your own obligations, which leads to problems with suppliers, and/or loss of easy credit terms with your bank or lender.

Mastering these debt collection techniques often spells the difference between barely staying afloat, or thriving in your business.

Here are 3 important debt collection techniques that will improve cash flow in your business:

1. Change Your Payment Terms

Make sure you’ve clearly stated on your invoices, and any quotes you’ve provided, what your payment terms are. Most businesses allow 30 to 60 days before payment is due, but have you considered reducing your payment terms to 14 or 21 days?

Amending your terms of payment can mean the possibility of receiving your money sooner rather than later. It can also mean that an unpaid account becomes delinquent within a month. You are within your rights to start collection activities before more precious time has passed.

2. Written Statements-Reminders & Follow Up Calls

Once an account has become past due, you can issue a written reminder to the customer to gently encourage them to pay their bill to your business. You need to be very careful with the wording you use in your debt collection letter, as the laws surrounding debt collection techniques are quite specific. Sending a written correspondence means you have a record of your attempts to collect the outstanding debt in case of future issues arising.

You should also call the customer and remind them of their delinquent debt, and to establish an estimated time frame to effect payment. Again, be careful in your communications, choice of wording, as well as the timing of your call.

Under the Fair Debt Collection Practices Act (FDCPA), debtors are afforded certain protections. Make sure you follow these laws and guidelines, whichever methods of contact you choose.

3. Outsourcing To Third Party Collection Agencies

Sometimes no matter what you do, your debtors still won’t pay their debts. Even if they are experiencing severe financial hardship of their own, this doesn’t help your business if they’ve received goods or services in good faith and then suddenly found themselves unable to pay the bill.

After you’ve exhausted all internal efforts and avenues of debt collection, its then time to contact a third party collection agency to pursue the outstanding account for you.

Debt collection agencies are experts, and well experienced in the area of collecting past due monies. They are also fully knowledgeable of the laws, guidelines and regulations governing their industry. Representing your business, they will act on your behalf to collect the outstanding debt owed to you. The debt collection techniques used are designed to bring positive cash flow back to your business, sooner rather than later.

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Today many business owners feel unnecessarily alone trying to run their businesses. They depend on internal accounting and book keeping, and they try to stay on top of all the tasks that need completing by themselves. When it comes to debt collection procedures, it is important to know that collection agencies are often better able to recover more of your past due debts quicker and more efficiently than you can on your own.

1. Cash Flow Improvement

If you are trying to improve cash flow and cut costs in your business, then its likely that you haven’t even considered hiring collection agencies. After all, if you’re trying to save money do you really want to take on another expense? The problem is many business owners are thinking wrongly in this regard.

By hiring a collection agency to recover any unpaid debts quickly and professionally, you could easily find your cash flow improves far beyond the amount of just cutting back a few expenses. The money that is left unpaid by customers or clients is cash you could be using to sustain your business further. No doubt you would already have been sending out reminder notices. When these don’t work and those bills remain unpaid its time to call in collection agencies to get your money back where it belongs.

2. Psychology Of Your Customer

As your customers have undoubtedly received several reminder letters, and possibly phone calls from you regarding their past due accounts, chances are they are realizing that you’re not very serious about recovering their delinquent debts. After all, they know they owe the money, and they expect to hear from you.

Do you know that once an account goes past due more than 60 days, your chances of recovering that money decreases to around 50%?

However, many customers will react very differently when contacted by a third party collection agency. They worry about affecting their credit rating and they begin thinking that collection agencies are able to take legal action to recover debts. This can often prompt customers to begin making payments quickly to avoid any further problems.

3. Debt Collection Techniques

Business owners can find it difficult to track down some customers, especially as the debt gets older and unpaid over time. As we live in a very mobile society, people can be difficult to track, due to changes in employment, relocation, phone number changes and a number of other reasons that make them unavailable to answer your calls. Collection agencies are very effective in tracking down difficult-to-find debtors. They have methods and are equipped with advanced tools which aid in locating your customers. Third party collection agencies are also able to work with debtors to ascertain why they’ve been negligent in paying their bills.

As a business owner, you are less equipped and less likely to take the time and talk through your customers financial problems. Collection agencies will often try to understand the underlying reasons behind your customers past due payments. They’ll then tailor a solution that works. This can be as simple as negotiating a payment plan so that you are receiving some of your money in smaller amounts over a regular basis.

Collection agencies also have more advanced debt recovery methods. This can include arbitration, mediation, or even further legal action. Allowing outside debt collection agencies to professionally act in your behalf to recoup your unpaid debts for you can prove to be a great solution to get your business running profitably again.

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Businesses lose hundreds of thousands of dollars daily to unpaid debt and the attempt to recover funds from delinquent debtors. Already seeing the consequences of outstanding debt, these businesses lose more by pursuing debt collection in an economy where delinquent debt runs rampant.

To assist in this avenue, commercial debt recovery has become an important industry. The resources businesses lack are provided by these outside agencies, who can dedicate the necessary resources to the pursuit of unpaid debt.

In an economic environment where delinquent debt can make the difference between a successful business and filing for bankruptcy, it has become infinitely important to pursue debtors for sums owed. However, most businesses are unable to successfully recover the lost income at a profitable margin, spending too much time and money on the recovery process.

This is often due to a lack of industry knowledge, a problem remedied by outsourcing debt collection to a commercial debt recovery agency. Such firms employ experts in negotiation, policies and regulation for debt recovery, and collectors. Their sole responsibility is to pursue the delinquent debt purchased from businesses that must remove debt from their books in order to survive in the weak economy.

Because bad debt affects cash flow, it can be detrimental to a business. A company cannot survive without positive income, especially in today’s economic environment, where survival is based on the ability to maintain customers as much as to gain new ones. Not only does outsourcing bad debt to a commercial agency reduce costs of the collection process; it also aids in reducing the drain on the bottom line based on negative balances in financial records.

Also, because business owners must maintain a solid company reputation to keep cash flow and retain customers, often pursuit of delinquent debt becomes a questionable priority. Fear of exposure for debt collection practices and negative press hold many businesses back from actively and aggressively pursuing their debtors. Backlash can lead to the same risk of bankruptcy.

Commercial debt recovery specialists take away that risk by removing the company’s name from the debt collection effort up front. There is less chance of negative press affecting the bottom line, and at the same time, these agencies are more aggressive in their pursuit, which allows them to collect the vast majority of outstanding debt for the business.

Taking steps to partner with a commercial debt recovery agency can potentially lead to exponential savings, a higher profit margin, and a lack of backlash that could lead to failure of a business.

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